Guest Service Supervisor

Guest Service Supervisor - Ascot - £29,000 + Excellent Benefits Step into a luxury hotel environment with outstanding perks and career developmentWe''re recruiting for a Guest Service Supervisor in Ascot, offering the opportunity to join a prestigious five-star hotel environment. This is a fantastic role for a passionate customer-focused professional looking to step into a leadership position within a high-end setting known for exceptional service standards.Why apply / What''s in it for you?A competitive salary of £29,000 + service chargeAccess to medical, life insurance and pension benefitsComplimentary overnight stays with breakfast after 6 months50% discount on food and beverage across the groupSeasonal parties and social eventsComplimentary meals whilst on dutyComplimentary uniform laundrySeason ticket and cycle loan schemesComplimentary internet for personal useLong service awardsOnline discounts with over 1000 outletsKey Responsibilities:As Guest Service Supervisor, you''ll play a key role in delivering seamless front-of-house operations:Supervise the team and support with day-to-day operational challengesEnsure smooth lobby operations with consistent staffing and coverageMaintain high presentation standards across guest areas and front deskHandle guest queries, complaints, and room moves promptly and professionallyCoordinate arrivals and departures, keeping guests informed at all timesLiaise with departments to deliver exceptional customer experiencesSupport financial ..... full job details .....