Guest Service Assistant - Shifnal

Guest Service Assistant - Shifnal Guest Service Assistant Park House Hotel, Shifnal Set on the edge of the market town of Shifnal. The Role of Guest Service Assistant The Guest Service Assistant will be responsible for providing a warm welcome, check-in and providing service as required throughout the guests stay. The Guest Service Assistant will be an all-rounder who could be checking a guest in and be adaptable to service drinks on the bar. The Guest Service Assistant will be part of the team that provides a memorable experience for our guests to endure that they leave with a smile on their face. Fantastic organisation, communication, problem solving and being adaptable are attributes required in the role. An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to make have a positive impact on our guests. The role of Guest Service Assistant will report to the Hotel Manager and is ideal for someone who has strong demonstratable experience in customer service. However, we are happy to train and develop anyone who has the right attitude and wants to join our team! Responsibilities: Greet and welcome guests in a friendly and professional manner Provide excellent customer service and address guest inquiries and concerns Check guests in and out of the hotel, ensuring accuracy of information Assist guests with luggage, transportation, and other requests Handle guest complaints or issues promptly and ..... full job details .....