Growth Customer Manager

Reed.ai is looking for a Reed.ai Customer Growth Manager to join their team in Holborn, London.About UsReed.ai is an early-stage AI company on a mission to transform how people find work and how businesses find talent.We''re at an exciting stage of growth, building an AI-powered recruitment platform that helps SMEs hire faster, smarter, and more cost-effectively. As we scale, we''re looking for exceptional people who thrive in fast-moving environments and want to play a key role in shaping the future of recruitment.OverviewWe''re looking for a high-energy, commercially minded Customer Growth Manager to help scale Reed.ai''s customer base and maximise platform engagement. Your mission will be to drive adoption, activation, retention, and advocacy across both candidates and employers, ensuring every customer experiences the full value of the platform and contributes to our growth journey.Your core focus will be: Drive platform adoption, activation, and engagement across both candidates and employersBuild strong customer relationships that increase retention, advocacy, and long-term valueHelp employers achieve successful hiring outcomes through expert guidance and proactive supportIdentify growth opportunities and contribute directly to customer acquisition and platform expansionCapture customer insights and work closely with Product, Sales, and Marketing to improve the Reed.ai experienceYou''ll be an exceptional communicator who enjoys building relationships, solving problems, ..... full job details .....