Group Account Director (English and Mandarin Speaking, £65K)

OverviewWe have an exciting opportunity for a Group Account Director role in a London-based Chinese digital agency. The agency seeks a skilled bilingual communicator, fluent in both English and Mandarin, who brings a strong background in managing senior-level client relationships and fostering high-performing teams. The ideal candidate will possess deep expertise in digital marketing and social media across both Western and Chinese platforms, coupled with a strategic mindset capable of identifying growth opportunities and contributing meaningfully to the agency’s expansion.

Job Requirements

Driven and entrepreneurial professional with a solid background in digital marketing and media, gained through experience at a leading 4A agency

Bilingual in English and Mandarin, with excellent communication skills across writing and presenting

Quick to understand complex challenges and adept at delivering proactive, effective solutions

Specialist in crafting digital strategies for social and media platforms across both Chinese and Western markets

Well-versed in agency workflows, with a strategic approach to resource planning and team bandwidth optimization—balancing fairness with efficiency

Proven leadership in team management, with a focus on mentoring emerging talent and fostering growth within the agency

Job Responsibilities

Take ownership of managing high-value client relationships to ensure the seamless execution of campaigns and projects.

Act as the primary point of contact, proactively addressing client needs, aligning deliverables with expectations, and fostering long-term trust.

Monitor account performance, resolve issues swiftly, and consistently deliver value to maintain high levels of client satisfaction and retention.

Play a pivotal role in driving agency growth by supporting and leading strategic new business pitches.

Collaborate with internal teams to craft compelling proposals that showcase the agency’s capabilities and creative vision.

Represent the agency in external engagements to elevate its profile, build industry connections, and identify opportunities for expansion into new markets or sectors.

About UsMandarin Recruitment is a service that helps UK and China businesses and organisations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese speaking market, allowing us to be the leading organisation for specialist Mandarin ..... full job details .....