New Permanent role GRANTS OFFICER ROLEJOB DESCRIPTION and PERSON SPECIFICATIONThis role is working for an amazing charity. They provide emotional, practical and financial support for people. The roleThis is an exciting and rewarding opportunity to add value to a growing charity and to make a real and lasting difference to colleagues working in an industry who are experiencing difficult times.As a Grants Officer, you will join a busy team at our Head Office. Our motivated and dedicated Grants Officers are focused on supporting colleagues when applying for financial help, in an empathic and non-judgmental manner, delivering a high standard of client experience and keeping detailed, clear records.You''ll be part of a dedicated and supportive team, working in a fast-paced environment where empathy, professionalism, and attention to detail are essential. No two days are the same - from guiding applicants through the process, to reviewing and recommending grants for maximum impact. Full training will be given on systems and services, followed by a structured personal development plan which will include benefits training and a deep understanding of the support and signposting available to colleagues.Role ResponsibilitiesThis role focusses on supporting colleagues in their applications for financial assistance, ensuring a compassionate and impartial approach to every case. It demands a commitment to delivering an exceptional client experience while maintaining thorough and ..... full job details .....