Graduate Software Support Analyst

Graduate Software Support Analyst - SouthamptonUp to £27,500 PAOur client is a leading software provider specialising in innovative solutions for business and finance processes. They are seeking a Graduate Software Support Analyst to join their growing team on a permanent basis. This is an excellent opportunity for a recent graduate looking to build a long-term career within software support, gaining exposure to a wide range of technologies, systems and client environments.Working within a small, highly capable support team, you will assist clients with technical issues, software updates and system troubleshooting while developing hands-on experience across 1st-3rd line support. You will gain exposure to databases, scripting, Windows environments and complex enterprise software solutions, with structured progression and ongoing learning opportunities.The company is highly customer-focused, with an excellent reputation for delivering quality solutions and outstanding service to clients across a range of sectors.Key Responsibilities:Provide 1st line support for client software solutions, logging and troubleshooting technical issuesAssist with diagnosing and resolving software, database and configuration-related problemsSupport software changes, patches and updates across hosted and customer environmentsWork with SQL and Oracle databases, including scripts and stored proceduresAssist with customer training, user acceptance testing and ongoing technical supportCollaborate with ..... full job details .....