Graduate opportunity- French speaking Medical Information Specialist - remote opportunity

Overview

Graduate opportunity- French speaking Medical Information Specialist - remote opportunityJoin to apply for the Graduate opportunity- French speaking Medical Information Specialist - remote opportunity role at ProPharma.We’re looking for a Multilingual Medical Information Specialist to join our Medical Information Department. You will be responsible for providing a high-quality Medical Information service via phone and email following full training on designated clients/products. We’re looking for candidates based in the UK or Central Eastern Europe who can speak and write at C1 level in both French and English and we will offer the role on a full time, fully remote basis.Medical Information at ProPharma: With strategically positioned and seamlessly integrated contact centers around the world, we provide customizable medical information services to meet the needs of companies of all sizes. Whether you need adverse event intake and follow-up, medical writing and content management solutions, promotional review, or other extended medical information services, our team of medical information specialists have the knowledge and experience to effectively support your needs.Responsibilities

Answering technical questions received by phone, letter, e-mail and fax in respect of designated products in an accurate, confident and professional manner.Complying with the specific Working Practices as agreed with clientsRecognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma SOPs and WPs.Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing and quality checking these.Using existing standard responses to prepare medical information correspondence (via client databases) or liaising with the Medical Information Support Services (MISS) department to request generation of medical information correspondence.Logging all enquiries in an accurate, comprehensive and timely fashionManaging confidential information in line with Data Privacy regulationsMaintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.Performing quality checks on Adverse Events, Product Quality Complaints, and correspondence to ensure accuracy in all areas of the job.Qualifications

A completed Pharmacy or life science degree.Mother tongue/ C1 level in target language and fluency in English.Strong translation skills.Excellent phone manner.Ability to manage a busy workload and prioritise.Attention to detail.Ability to work unsupervised.We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this ..... full job details .....