Graduate IT Support Analyst

Are you a tech-savvy graduate who enjoys problem-solving, learning systems quickly, and helping people work smarter with software?Graduate IT Project Support / Support and Implementation Analyst£26,500 - £29,000 per annum (DOE)Full-time, PermanentLocation: HX7 (near Ripponden), West YorkshireOffice-based with occasional UK travelThis is a great opportunity to join a growing software business where you''ll gain hands-on experience across software implementation, customer support, system testing and project delivery, with full training provided.About EndtoEnd ITEndtoEnd IT develops cloud based business management software for timber window manufacturers and installers.The system supports the full process from enquiry and quotation through design, manufacture and installation or delivery, helping customers streamline workflows and operate more efficiently.The business has grown steadily over the past eight years and works with many respected companies across the industry. Due to continued growth, we''re now expanding our Support and Implementation Team.The RoleAs a Graduate IT Project Support / Support and Implementation Analyst, you''ll support customers using the EndtoEnd system and assist with new client implementations.You''ll be trained to become a system superuser, allowing you to support users confidently, assist with onboarding, and contribute to ongoing improvements.Key Responsibilities• Providing phone-based and online customer support • Logging and managing support ..... full job details .....