https://jobs.co.uk/job/graduate-it-support-analyst-ashdown-group--0efedf0e-031c-43ee-8a42-0f26ae7e053a RSS feed for Graduate IT Support Analyst at Ashdown Group. en-gb Sun, 23 Aug 2026 00:05:36 GMT https://jobs.co.uk/job/graduate-it-support-analyst-ashdown-group--0efedf0e-031c-43ee-8a42-0f26ae7e053a https://jobs.co.uk/job/graduate-it-support-analyst-ashdown-group--0efedf0e-031c-43ee-8a42-0f26ae7e053a Sat, 22 Aug 2026 11:51:50 GMT Location: London | Salary: 28000.00-28000.00 Annual | Type: Permanent | An impressive global firm is looking for an enthusiastic graduate to join its sizeable technology team as an IT Support Analyst. Please note this role is hybrid - you''ll work from home 2 days per week with 3 days in the Central London office. Working as part of a collaborative IT team you will act as a first point of contact for internal IT queries so excellent communication skills and a friendly demeanour are essential. It is expected that you will have knowledge of Office 365, Active Directory, SharePoint, Azure, Windows 10/11 and Teams.You will monitor, triage and resolve support tickets coming into the IT Service Desk, providing 1 st and some 2 nd line support for system and hardware issues. You will work with users to resolve technical problems and will escalate issues to 2 nd and 3 rd line engineers as needed.This is a great opportunity for a keen IT Support Analyst to work with cutting-edge software and network technologies across a broad range of platforms including Azure, Office 365, Exchange, and Windows Server, and join a household name that offers an outstanding range of benefits. Permanent