Graduate Housing Officer

Graduate Housing OfficerLocation: SheffieldSalary: £24,907You will support the Neighbourhood Services Manager by helping deliver high-quality housing services and contributing to strong, sustainable communities. You''ll assist with key housing management tasks such as rent arrears, allocations, anti-social behaviour, and neighbourhood upkeep. As you grow, you''ll take responsibility for your own patch and work toward ambitious personal and professional goals.What you''ll be doing as a Housing Officer Graduate Gain experience and understand a broad range of roles across your region and elsewhere including head office and in other departments, this may require you to travel and at times overnight stays in various locations.Encouraging customers to manage their rent independently and provide advice about the ways they can access financial help they might be entitledSupporting customers to move into their new home including advertising the empty property, shortlisting potential new customers, liaising with repair colleagues to ensure the home is ready and providing guidance to the new customer in ensuring they have a successful start to their new tenancyHaving a regular presence within our communities to ensure our properties, blocks, schemes and streets are safe and attractive places to live. This will include monitoring the performance of our contractors and encouraging customers to take responsibility for their own behaviours when appropriateProviding advice, guidance and ..... full job details .....