Graduate Electrical Engineer

Our client is seeking a GRADUATE Electrical Engineer for an office based Technical Support position. Very occasional on-site visits. Salary will be between 30,000 - 35,000 DOE. Monday to Friday 9:00am - 5:30pm. Duties: Supporting both business clients, electricians, installers as well as the general publicWorking with a ticketing system, handling both inbound and outbound support calls and emailsTroubleshoot end user technical product issuesRemote monitoring to try to find a solution over the telephoneRemotely diagnose product issuesProvide external and internal technical product trainingAssisting the Head of Technical with development, writing up and implementing of ISO procedures for the departmentAssisting with technical documentation - development, classification, vetting, version management, etc. Benefits: 30,000 - 35,000 20 days holiday plus bank holidaysPensionPrivate healthcare Experience:Degree or qualifications in either Electrical, Engineering, TechnicalAn electrical background is ideal and any metering experience that would be a benefitStrong technical background and can learn products quicklyExperience or knowledge with electrical circuits, control panels, batteries; DC or AC coupled, inverters, metering, renewables electrical products is highly desirableConfident customer service skills are essential, as customer liaison will be an essential part of the role Please bear in mind that you may not hear from us straight away. Due to the high level of applications, ..... full job details .....