https://jobs.co.uk/job/graduate-customer-support-engineer-prime-appointments--edeeadd7-a571-484b-9195-d53464e9b845 RSS feed for Graduate Customer Support Engineer at Prime Appointments. en-gb Thu, 22 Oct 2026 20:55:39 GMT https://jobs.co.uk/job/graduate-customer-support-engineer-prime-appointments--edeeadd7-a571-484b-9195-d53464e9b845 https://jobs.co.uk/job/graduate-customer-support-engineer-prime-appointments--edeeadd7-a571-484b-9195-d53464e9b845 Thu, 22 Oct 2026 11:54:28 GMT Location: Clacton-on-sea | Salary: 29000.00-29000.00 Annual | Type: Permanent | Graduate Customer Support Engineer Location: Clacton-on-Sea / Essex, UKPosition Type: Full-time, PermanentSalary: £29,000 per annum + Regular Performance ReviewsBenefits: 25 Days Holiday (Buy/Sell options), Gym Membership, Full Induction and Mentorship, Extensive Wellbeing Support About the Role As a Graduate Customer Support Engineer, you will play an essential role in ensuring customer satisfaction and building long-term loyalty. Your objective will be to support our global customers through the successful implementation and maintenance our industry-leading products. This is a fantastic launchpad for an engineering graduate looking to solve varied, complex technical questions, build strong client relationships, and collaborate across RandD and engineering teams as a trusted technical partner. Key Responsibilities Technical Troubleshooting: Identify root causes and resolve customer issues related to the installation, configuration, and maintenance of our products.Cross-Department Collaboration: Escalate complex technical issues to internal Product Owners or Engineering teams, acting as the vital link between the customer and internal experts.Knowledge Management: Document all cus... Permanent