https://jobs.co.uk/job/graduate-customer-support-engineer-prime-appointments--cf282701-fa08-4b7b-9362-8ec963ec42ec RSS feed for Graduate Customer Support Engineer at Prime Appointments. en-gb Wed, 21 Oct 2026 19:39:37 GMT https://jobs.co.uk/job/graduate-customer-support-engineer-prime-appointments--cf282701-fa08-4b7b-9362-8ec963ec42ec https://jobs.co.uk/job/graduate-customer-support-engineer-prime-appointments--cf282701-fa08-4b7b-9362-8ec963ec42ec Tue, 20 Oct 2026 23:00:00 GMT Location: Clacton-on-Sea | Salary: £29000/annum | Type: Permanent | Graduate Customer Support Engineer Location: Clacton-on-Sea / Essex, UK Position Type: Full-time, Permanent Salary: £29,000 per annum + Regular Performance Reviews Benefits: 25 Days Holiday (Buy/Sell options), Gym Membership, Full Induction & Mentorship, Extensive Wellbeing Support   About the Role  As a Graduate Customer Support Engineer, you will play an essential role in ensuring customer satisfaction and building long-term loyalty. Your objective will be to support our global customers through the successful implementation and maintenance our industry-leading products.This is a fantastic launchpad for an engineering graduate looking to solve varied, complex technical questions, build strong client relationships, and collaborate across R&D and engineering teams as a trusted technical partner.   Key Responsibilities Technical Troubleshooting: Identify root causes and resolve customer issues related to the installation, configuration, and maintenance of our products. Cross-Department Collaboration: Escalate complex technical issues to internal Product Owners or Engineering teams, acting as the vital link between the customer and internal experts. Knowledge Management: Documen... Permanent