Governance Support Officer

Overview

CBC Health Federation is looking to recruit a highly organised and motivated Governance Support Officer to work with our Quality and Governance Lead. This is an excellent opportunity for an individual who is passionate about supporting governance frameworks and ensuring high standards of patient care through effective administrative and coordination practices.The role is part time, 30 hours per week, ideally worked across five days and predominantly on-site, with some flexibility to work from home.If you''d like to know more, please contact us on 0191 4977710. Interviews are planned for 26/09/2025. Early applications are encouraged, as the vacancy may close before the deadline.Main duties

Key duties include coordinating governance meetings, maintaining accurate records, and supporting the implementation of governance processes and policies to help ensure high-quality services across the organisation.About us

Community Based Care Health Federation Ltd are based on Team Valley serving Primary Care in Gateshead and the wider Northeast footprint. As a not-for-profit provider we reinvest any surplus to improve services for our patients in Gateshead and support our GPs and Primary Care Networks to deliver the highest quality services. We are a provider of high-quality clinical and non-clinical services, valuing and supporting our staff to grow and develop. We have company values developed by our staff and a staff culture club to ensure the voice of our staff is heard at Board level and throughout the senior management team. We offer competitive rates of pay with out of hours enhancements and have a fully integrated reward and recognition system. We have recently been awarded Silver 3c1 Better Health at Work Award, demonstrating our commitment to supporting our workforce to stay well at work.Job description

Job responsibilities include main duties, qualifications and skills required for this role within CBC Health Federation.Person Specification

ExperienceEssentialSkills knowledge and experience: Basic knowledge of information governanceStrong levels of IT proficiencySignificant experience in an administrative roleWorking and communicating with staff at all levels within the organisationExperience in the use of databases and spreadsheets with accurate data entry skillsExcellent communication and interpersonal skills, including on the telephone and face to faceAbility to work as part of a teamAbility to work with limited supervision and use initiative regarding tasks to see through to completionProven ability to handle a busy and varied workloadExcellent attention to detail with an ability to follow processUnderstanding of Data Protection and ConfidentialityStrong organisational ability and ability to prioritise workload and meet deadlinesProblem solving skillsDesirableLevel 3 qualification in a relevant disciplineUnderstand data and reporting on business performanceExperience of using a risk and incident management systemExperience of working within the NHSExperience of policy writing and researchKnowledge of Adastra and EMISAbility to take notes of meetings and produce accurate minutesOther

EssentialFlexibility and the willingness to learn and take on new tasksAbility to keep calm under pressureDesirableAble to travel independentlyQualifications

EssentialMinimum of 5 GCSEs (or equivalent) graded 4 or above, including Maths and English GCSEDesirableLevel 3 qualification in a relevant disciplineDisclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.Employer details

Employer nameCBC HealthAddressBuilding 7 Queens ParkQueensway, Team ValleyGatesheadNE11 0QDEmployer''s ..... full job details .....