Google Workspace Admin Support Consultant

Our client is currently executing a major digital transformation, migrating their entire ecosystem from Microsoft 365 to Google Workspace. As migration waves go live, ensuring users feel supported is the highest priority. We are seeking a Google Workspace Admin Support Consultant to act as a critical bridge during this transition. In this role, you will provide day-to-day 2nd/3rd line support, hands-on onboarding assistance, and platform administration. Core ResponsibilitiesUser Support andamp; Onboarding: Provide day-to-day 2nd/3rd line support across Gmail, Drive, Calendar, Docs, and Meet. Deliver patient, hands-on orientation and account setup assistance for each migration wave.Platform Administration: Navigate and manage the Google Workspace Admin Console, handling user and Organisational Unit (OU) management, licensing, and basic security/DLP settings.Technical Escalation: Methodically diagnose platform or configuration issues, escalating and liaising with the core migration technical team when complex bugs arise.Knowledge Transfer andamp; Documentation: Document recurring issues, solutions, and FAQs to build a robust knowledge base. Actively support knowledge transfer to the permanent support team before the engagement concludes.Crisis Management: Maintain a calm, professional, and patient service demeanor during high-pressure, peak migration-wave periods.What We Need From YouGoogle Workspace Expertise: Proven practical experience supporting and administering Google ..... full job details .....