Golf Operations Team Member - Talent Pool

Golf Operations Team Member - Talent Pool

Brocket Hall is searching for dedicated Golf Operations Team Members to join our golf operations team at one of the UK''s premier golf estates. With two championship courses—the Melbourne and The Palmerston—alongside our facilities, we take pride in providing an outstanding experience for our members and guests. As a Golf Operations Team Member you will play an integral part in the smooth operation of the golf experience, ensuring that all aspects of the guest journey are seamless and fully enjoyable.Responsibilities

Assist in the day-to-day operations of the golf course, including coordinating tee times and managing the booking systemProvide a welcoming and friendly environment for members and guests, addressing inquiries or concerns promptlyEnsure the golf shop is well-stocked and organized, including managing merchandise displays and inventorySupport the maintenance of the golf course and practice facilities, ensuring high standards of playability and presentationAssist with the operations of member events and tournaments, ensuring a positive experience for participantsWork alongside the golf services team to provide a full range of customer support, including golf bag handling, check-ins, and course guidance such as 1st tee experience and course marshallingAssist in the delivery of a world-class golf academy including academy events, coaching sessions and corporate golf daysParticipate in training sessions to enhance knowledge of golf, product offerings, and service excellenceHelp maintain cleanliness and organization of all areas within golf operations, including locker rooms and outside service areasRequirements

Previous experience in a customer service or golf-related role is preferred but not requiredA genuine interest in golf and hospitality, with a willingness to learn and grow in the roleExcellent communication and interpersonal skills, with a positive and outgoing personalityAbility to work as part of a team, as well as independently, to ensure shifts run smoothlyFlexibility to work various shifts, including weekends and holidays, as required by the golf operations scheduleStrong organizational skills with the ability to manage time effectively and prioritize tasksBasic knowledge of golf etiquette is a plusMust be physically fit and able to perform manual handling tasks as neededBenefits

Pension plansLife insuranceCertified training and developmentStrong career progressionEnrolment in Brocket Hall staff benefits programComplimentary use of golf and leisure ..... full job details .....