Global Workforce Services Business Support and Project Analyst

OverviewGlobal Security protects the firm''s employees and assets worldwide. This mission is executed through technology, talent, and client collaboration. Global Workforce Screening conducts the Firm''s screening processes to ensure a safe and secure working environment and to guard against potential liability to the Firm''s employees, customers, facilities, assets, and reputation.

RoleAs a Global Workforce Services Business Support and Project Analyst in the Global Workforce Services department, you will provide analytical, administrative, and project support, reporting to the GWS EMEA Business Strategy, Project Management, and Experience Lead. The role involves managing the team''s Book of Work and tracking change management, including document control and versioning. It includes assisting in the creation of business cases, project charters, and post-implementation reviews, utilizing project management tools like PEGA, MS Project, and Jira. The analyst will support candidates, employees, and contractors through the screening process, ensuring optimal system alignment and experience improvement. Overall, the position requires a focus on enhancing project and experience support within the organization.

Responsibilities

Develop and maintain reporting systems, including dashboards for tracking key metrics.

Support budget tracking, invoicing, and financial reporting activities.

Prepare documentation and metrics required for control reviews.

Maintain document control and versioning for essential documents.

Assist with Book of Work Management by coordinating daily reviews and tracking change and document management items.

Prepare status reports on a weekly, monthly, and quarterly basis as needed.

Help prepare business cases, project charters, and conduct post-implementation reviews.

Use project management tools such as PEGA, MS Project, and Jira to monitor activities and performance.

Provide guidance to candidates, employees, and contractors navigating the screening process across the EMEA region (35+ countries).

Collect information and complete screening data entry for senior employees, working closely with executive assistants.

Test vendor systems to ensure optimal candidate experience and alignment with requirements, supporting continuous improvement for users and stakeholders.

Qualifications

Experience in project management tools (e.g., PEGA, MS Project, Jira) and MS Office applications (Excel, Word, PowerPoint).

Experience in automation tools (e.g., Alteryx, Tableau).

Strong analytical and organizational skills and detail-oriented.

Self-starter and able to research independently.

Basic understanding of legal and regulatory themes such as GDPR in the EMEA region.

Excellent communication and coordination abilities.

About JP MorganJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world''s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business ..... full job details .....