Global Process Owner OtC

Job Title: Global Process Owner - Order-to-Cash (OtC) Location: London 3 days a week Contract Type: 6 months initiallyDepartment and Position Overview: The Global Process Owner (GPO) - OtC is accountable for the end-to-end Order-to-Cash process across all entities and regions. The role owns global design, governance, performance, and continuous improvement of OtC processes to ensure revenue integrity, effective credit risk management, optimal cash collection, regulatory compliance, and seamless integration within ERP and CRM systems. The GPO serves as the ultimate authority for OtC process design, standards, and system configuration, impacting customer master data, billing, revenue recognition, collections, cash application, and dispute management, while managing statutory, contractual, and regulatory variations across jurisdictions.Key Responsibilities:Global Process Ownership and DesignOwn and maintain the global OtC process framework across all entities and regionsDefine and enforce global standards for customer onboarding, credit assessment, order processing, billing, cash application, and collectionsDetermine global standards versus approved local variants while minimising unnecessary complexityAct as Global Process Design Authority for OtC within ERP and CRM systemsGovernance, Controls and ComplianceEnsure OtC processes comply with global accounting policies, internal control frameworks, and regulatory requirementsOwn the design and effectiveness of key OtC controls, ..... full job details .....