https://jobs.co.uk/job/german-speaking-it-support-agent-search-consultancy-ltd--46617c84-9a41-42e6-bb01-410005621136 RSS feed for German Speaking IT Support Agent at Search Consultancy Ltd. en-gb Fri, 02 Oct 2026 00:19:23 GMT https://jobs.co.uk/job/german-speaking-it-support-agent-search-consultancy-ltd--46617c84-9a41-42e6-bb01-410005621136 https://jobs.co.uk/job/german-speaking-it-support-agent-search-consultancy-ltd--46617c84-9a41-42e6-bb01-410005621136 Tue, 29 Sep 2026 23:00:00 GMT Location: Wigan | Salary: £29000 - £33000/annum | Type: Permanent | German Speaking IT Support Agent Location: Wigan Salary: Up to -30,000 + on call allowance (-4000) Contract: Full time, Permanent Hours: Monday to Friday , 8am - 4pm My client based in Wigan is looking to recruit a fluent German Speaking Helpdesk / 1st Line Technical Support Advisor to work out of their main office on a permanent basis, offering a salary of up to -30,000 plus additional on call allowance (-4000). As a Helpdesk Advisor you will be dealing with inbound and outbound calls and e-mails from both German and English speaking customers, ensuring the service you provide is thorough and customer centric. Job Description: Provide 1st line support to all end users globally Incident Management and Resolution Ability to solve basic, common user problems in real time, including software functionality; data communication/network troubleshooting and installation, PC and network configuration; operating systems and browser related issues Escalation to Tier 2 when unable to resolve issues To provide an excellent customer service experience whilst managing customer expectation To manage faults, requests and enquiries on behalf of the customer P... Permanent