https://jobs.co.uk/job/german-speaking-it-support-agent-search-consultancy-ltd--02482e8a-64e3-4391-b6b9-d0f90dff6f38 RSS feed for German Speaking IT Support Agent at Search Consultancy Ltd. en-gb Thu, 01 Oct 2026 22:46:53 GMT https://jobs.co.uk/job/german-speaking-it-support-agent-search-consultancy-ltd--02482e8a-64e3-4391-b6b9-d0f90dff6f38 https://jobs.co.uk/job/german-speaking-it-support-agent-search-consultancy-ltd--02482e8a-64e3-4391-b6b9-d0f90dff6f38 Thu, 01 Oct 2026 11:53:35 GMT Location: Wigan | Salary: 29000.00-29000.00 Annual | Type: Permanent | German Speaking IT Support AgentLocation: WiganSalary: Up to 30,000 + on call allowance ( 4000)Contract: Full time, PermanentHours: Monday to Friday , 8am - 4pm My client based in Wigan is looking to recruit a fluent German Speaking Helpdesk / 1st Line Technical Support Advisor to work out of their main office on a permanent basis, offering a salary of up to 30,000 plus additional on call allowance ( 4000).As a Helpdesk Advisor you will be dealing with inbound and outbound calls and e-mails from both German and English speaking customers, ensuring the service you provide is thorough and customer centric. Job Description:Provide 1st line support to all end users globallyIncident Management and ResolutionAbility to solve basic, common user problems in real time, including software functionality; data communication/network troubleshooting and installation, PC and network configuration; operating systems and browser related issuesEscalation to Tier 2 when unable to resolve issuesTo provide an excellent customer service experience whilst managing customer expectationTo manage faults, requests and enquiries on behalf of the customer Person Specification: Fluent English and German langua... Permanent