German Speaking Customer Success Specialist

FRENCH SELECTION (FS)
German Speaking Customer Success Specialist
Location: Bradford
Salary: up to -28,000 per annum
Ref: 4276CG
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4276CG
The company: A fast growing manufacturing company with great accolades who are expanding globally
Main duties:-An exciting opportunity to be part of a growing business by responding to enquiries from customers and retailers on the German market providing outstanding service at all times
The role:
- Respond to enquiries via email and telephone
- Deal with both B2C and B2B inbound sales and order processing
- Handle and address customer concerns
- Liaise with couriers and keep customers updated on progress
- Maintain comprehensive knowledge of the product range
- General admin as needed
The candidate:
- Fluent in German (written and spoken) essential
- Previous experience in Customer Service beneficial
- IT literate (strong Excel knowledge)
- Excellent communication skills
- Proactive, confident and dynamic
The salary: up to -28,000 per annum
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.