German speaking Customer Service Representative

FRENCH SELECTION (FS)German speaking Customer Service RepresentativeLocation: Bury St EdmundsOffice Based RoleSalary: Competitive - please state your expectationsRef: 8238GCSTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8238GCSThe company: A well-established manufacturing company of technical products with global operationsMain duties: To provide excellent B2B customer service and administrative supportThe role: - Respond to client enquiries in a timely manner, ensuring a quick turnaround time for order status updates - Provide technical product advice and recommendations to clients based on their requirements - Keep record of stock availability and lead times in order to advise customers accordingly - Maintain accurate client details in the system and update when needed - Process purchase orders, invoices and other documentation in the system - Monitor customer satisfaction and suggest areas for improvements where necessaryThe candidate: - Fluent in German to business standard (written and spoken) - Essential - Previous customer service and administrative experience in a manufacturing or industrial environment - Essential - Excellent communication and interpersonal skills - Dynamic, confident and motivated candidate - IT literate with knowledge of ERP systemsThe salary: Competitive - please state your expectationsFrench Selection, leading UK-based consultancy specialising in the recruitment of ..... full job details .....