German Speaking Customer Service Advisor

German Speaking Customer Service AdvisorSalary: 35,000 per annumLocation: Edinburgh or GlasgowContract: Permanent, Full TimeWe''re currently recruiting for a German Speaking Customer Service Advisor to join a well established, international organisation on a permanent basis. This is an excellent opportunity for someone who is passionate about delivering high quality customer support and wants to build a long term career within a supportive and professional environment.The RoleAs a German Speaking Customer Service Advisor, you will be responsible for providing exceptional service to German speaking customers, acting as a key point of contact and ensuring all queries are handled efficiently and professionally.Key responsibilities will include: Handling customer enquiries via phone, email, and digital channels in German and English Resolving queries promptly while maintaining excellent service standards Managing customer records accurately and confidentially Liaising with internal teams to escalate and resolve complex issues Ensuring a positive customer experience at every touchpointAbout YouWe''re looking for someone who is confident, organised, and customer focused.You will ideally have: Fluent German and English (spoken and written) Previous experience in customer service, contact centre, or customer support roles Strong communication and problem solving skills Ability to work calmly in a fast paced environment Good IT skills and attention to detailWhat''s on Offer 35,000 ..... full job details .....