https://jobs.co.uk/job/german-speaking-customer-service-advisor-cca-recruitment-group--7e6de6df-0436-4cf0-8bdb-7943102eeebf RSS feed for German Speaking Customer Service Advisor at CCA Recruitment Group. en-gb Thu, 02 Jul 2026 23:02:38 GMT https://jobs.co.uk/job/german-speaking-customer-service-advisor-cca-recruitment-group--7e6de6df-0436-4cf0-8bdb-7943102eeebf https://jobs.co.uk/job/german-speaking-customer-service-advisor-cca-recruitment-group--7e6de6df-0436-4cf0-8bdb-7943102eeebf Wed, 01 Jul 2026 23:00:00 GMT Location: Edinburgh | Salary: £26800/annum | Type: Permanent | Salary: -26,800 + commission Hours: 37.5 hours a week, Mon-Sun, shifts between 8am - 4.30pm Location: Edinburgh - Onsite We are working with one of the world''s biggest and most respected travel brands, who are looking to bring onboard a German Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages. You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries. We require you to be fluent in German and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM. What You''ll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across German and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service... Permanent