German Speaking Credit Controller

Portfolio Credit Control are currently partnered with a well established and reputable professional services business who are consistently growing and continuously developing its employees, with continued growth and a high-profile account to manage there is a specific need in the Credit Control team for an experienced German speaking Credit Control professional.

Key Responsibilities

• Conduct regular face-to-face meetings with stakeholders regarding their debt portfolios
• Monitor queries and disputes, ensure the appropriate escalation
• Ensure consistent application of the firm''s debt provisioning policy
• Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are properly returned, applied or cleared
• Ensure that there are minimal unallocated cash receipts
• Review and analyse aged debt against defined metrics
• Actively chase all overdue debt within the allotted portfolio and update Partners/Managers as appropriate
• Maintain accurate and up to date client notes following conversations with clients.
• Prepare daily / weekly / monthly summary reports
• Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate
• Where necessary, engage and manage the process of debts that need to go legal
• Ensure that bills raised are sent out to clients in a timely manner
• Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation
• Ongoing liaison with other credit controllers across the Firm as required (including attending monthly conference calls)
• Ensure that credit notes are processed correctly, monitoring reasons for credit notes being raised
• Provide client base with monthly statements of account as appropriate
• Prepare manual excel template statements when required
• Produce copy bills or summary backup if required for clients

INDCC

49793BRR1