German Customer Service Advisor

Multilingual Customer Experience Consultant (German and English Speaking)Ringwood (Hybrid) 13.35 per hour + bonus (OTE)Are you fluent in German and English and passionate about delivering outstanding customer service? We''re working with a fast-growing, international client to recruit a Multilingual Customer Experience Consultant to join their vibrant team. You''ll be handling calls, emails, and live chats, helping customers enjoy a smooth and engaging experience.What you''ll be doing:Responding to customer enquiries via phone, email, and chatResolving queries efficiently and professionallyMaintaining accurate records and supporting internal teamsContributing to a high-performing, fun, and collaborative teamWhat we''re looking for:Fluent in German and English (other languages a bonus)Excellent communication and customer service skillsConfident decision-making, problem-solving, and numeracy skillsPrevious call centre or back-office experience desirableFlexible and willing to work shifts between 8am-8pm, Monday-SaturdayWhy join?Hybrid working model with flexibility and autonomyBonus opportunities and OTE potentialSupportive team environment with development opportunitiesBe part of a fun, fast-paced workplace where every day is differentIf you''re enthusiastic, proactive, and love helping customers, apply now to join a team dedicated to delivering an exceptional customer experience. ..... full job details .....