German and Dutch speaking Customer Service Advisor

FRENCH SELECTION UK German and Dutch speaking Customer Service Advisor Location: London Salary: 35,000 per annum plus great benefits Ref: 4344DG To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4344DG The company: An international company providing specialist services within the healthcare and life sciences sectors. Main duties: To deliver exceptional customer service to the German and Dutch market while providing essential administrative and office support to ensure the smooth running of daily operations. The role: - Deliver excellent customer services via telephone, email and face-to-face interactions - Respond to customer enquiries, resolve queries and provide professional product advice - Build and maintain strong client relationships ensuring a positive customer experience - Coordinate cases from initial instruction through to completion liaising with clients, laboratories and medical clinics worldwide - Manage sample shipments, prepare and fulfil orders / samples - Provide administrative support and general office duties - Contribute to sales targets and the smooth running of the department The Candidate: - Fluent in German and Dutch (written and spoken) - Essential - Previous experience in customer service desirable but not a requirement - Proactive with the ability to use initiative, build strong client relationships and work effectively to tight deadlines. - Excellent communication skills ..... full job details .....