Overview
The General Manager is a key role within the CSU leadership triumvirate alongside the Clinical Director and Head of Nursing. The triumvirate team is collectively accountable for building the strategic and operational direction and delivery of urgent and emergency care and response in partnership with city system colleagues.The clinical service unit is a busy and fast paced environment, so the post holder must be adaptive to change and able to make rapid balanced decisions to enable best care for patients and support for staff.You will be an experienced operational manager with masters level qualifications and experience in a demanding senior management role within a complex organisation. You will have a proven track record of leading change and delivering improvements, preferably across unplanned services, and you should have a detailed working knowledge of NHS practices and procedures.We are looking for a senior manager with experience in managing and leading administrative and clinical teams across a diverse range of services. You should have the ambition and drive to develop the team to deliver new and innovative ways of working. Urgent Care has the aim of being demonstrably the best CSU for partnership working in the country - you need to play your part in achieving this ambition.Expected Shortlisting Date and Planned Interview Date are included in the advert text, but not essential to the job description itself.Main duties and responsibilities
Provide strong leadership to a well-established and highly performing teamLine manages a senior team including two service managers and two business managersAct as the CSU lead to deliver the performance and financial objectives for the CSUProvide leadership in delivering the CSU’s priority areas, such as clinical service development, contracting, business cases, the Trust 7 annual commitments and Leeds Improvement Method value streamsSupport the Head of Nursing and Clinical Director in deciding the strategic direction and management priorities for the CSUChampion patient-centered care ensuring safety, quality and patient experience are embedded in everything we doAbout us and organisational context
Leeds Teaching Hospitals NHS Trust contributes to life in the Leeds region, employing thousands of staff and delivering care to over one million patients a year. The CSU includes multiple sites and services and works in partnership within WYAAT and the wider NHS system.Leeds Way values
Our values are patient-centred, collaborative, fair, accountable and empowered, and all actions will be guided by these values. Additional core values relate to delivering high quality evidence-based care, professional development, positive working relationships, honesty and integrity, tolerance and diplomacy, transparency in decision making, and promoting equality and diversity.Qualifications and experience
EssentialEducated to degree level or equivalent professional qualificationContinuing professional developmentWillingness to undertake training and development as identified through the Personal Development Planning processDesirableManagement qualification or post graduate diplomaMasters degreeSkills and behaviours
EssentialStrong negotiation and influencing skills, tact and diplomacy, effective leadership and teamwork in a demanding organisationAbility to work under pressure, fairness, honesty, resilienceKnowledge of NHS changes and ability to deliver service redesign projectsStrategic awareness with track record in business planning and case developmentAnalytical, numeric literacy and ability to interpret complex dataPersonal commitment and drive to lead and innovate; ability to communicate complex information to senior managers and external customersDesirableExcellent presentation skillsAbility to broker cross-organisational agreements to deliver pathwaysExperience
EssentialOperational management at a middle/senior level; budgetary management; workforce planning; stakeholder engagementUnderstanding of NHS planning, finance, and commissioning frameworks including PBRCapacity planning, waiting lists management and business case developmentPerformance management and proven leadership skillsDesirableKnowledge of safety, HR guidance and national service frameworksOther information
Disclosure and Barring Service (DBS) check applies. UK registration with current professional standards is required. Applications from skilled workers will be considered. Employer details and address are provided in the advert.Employer details: Leeds Teaching Hospitals NHS Trust, St. James\''s University Hospital, Beckett Street, Leeds, LS9 7TF. Website: ..... full job details .....