General Manager

General ManagerCompetitive Socialising Venue | Birmingham£50,000 - £55,000 + BonusI''m looking for an experienced and driven General Manager to lead the team at renowned competitive socialising venue in Birmingham City Centre. This is a unique opportunity to step into a fast-paced, high-volume environment and play a pivotal role in shaping the guest experience, team culture, and commercial performance of one of the city''s most exciting hospitality destinations.You will act as the strategic and operational leader of the venue. As the face of the business, you will lead with confidence, clarity, and deep operational knowledge across all departments-from front of house and kitchen to compliance and finance. The focus will be on delivering exceptional service, building a high-performing team, and driving strong commercial results.Key Responsibilities:Overseeing day-to-day operations with a focus on quality and efficiencyLeading recruitment, onboarding, training, and ongoing team developmentCreating a strong and positive team culture that delivers outstanding guest experiencesManaging financial performance including PandL, labour targets, and cost controlEnsuring full compliance with licensing, health and safety, and operational standardsOverseeing stock control and managing supplier relationshipsSetting clear business targets and holding the team accountable for deliveryActing as the key liaison with internal stakeholders and external partnersYou:Previous experience as a General Manager in a high-volume hospitality or leisure venueStrong commercial acumen and experience with full financial accountabilityA proven track record of building, leading, and motivating successful teamsExcellent communication and leadership skillsOperational oversight including compliance, stock management, and rota planningA valid personal licence (essential)This is more than just a General Manager role, it''s an opportunity to take ownership of a well loved brand and play a central role in its continued growth and success. Sound like your perfect role? APPLY ..... full job details .....