General Manager

Shepherd Neame is seeking a

General Manager

with a vibrant personality to join our team. If you have prior experience managing a team within the hospitality or service-led environment and are looking for a rewarding new challenge, this could be the perfect opportunity for you.Located in the scenic coastal town of Deal, Kent, the

Royal Hotel

offers a seaside retreat with 18 luxurious bedrooms, many with balconies overlooking the sea. Guests can enjoy dining at the Quarterdeck restaurant or relax in the Boathouse bar, which features a terrace and garden area with stunning sea views.As a brand ambassador, you will foster an inclusive culture, lead and develop your team to deliver excellent customer service, and work with your Operations Manager to meet key business objectives, ensuring growth, customer satisfaction, and success.What’s in it for you?Competitive annual salaryPrivate live-in accommodation (if required)Bonus schemePrivate healthcareEarly wage access scheme25% discount on food and drinks at Shepherd Neame managed houses25% discount on overnight hotel bookings at Shepherd Neame managed housesUp to 40% discount at the Visitor Centre Shop in FavershamAccess to Sheps Hut discounts on high street shops and servicesWorkplace mental health platformCompany pension planOpportunities for development and internal movement within pubs, the brewery, and support officesFlexible working hoursShepherd Neame, Britain''s oldest brewer, prides itself on a modern, flexible approach rooted in core values: Pride and Passion, Authenticity, and Sheps Spirit.Who are we?Based in Faversham, Kent for over 300 years, Shepherd Neame is an independent family business with an award-winning visitor centre, over 300 pubs and hotels across London and the South East, and approximately 1,500 employees nationwide. We are committed to diversity, equality, and inclusion, welcoming applications from all backgrounds and ensuring a respectful, supportive working ..... full job details .....