OverviewGeneral Manager, Crowne Plaza Glasgow. This fabulous 285 key hotel with conference and banqueting for up to 800 delegates, leisure facilities and large food and beverage outlets on the ground floor will be sure to keep even the most experienced General Managers engaged. We are looking for an experienced Hotel General Manager to lead, inspire and motivate our high performing team to continually deliver exceptional customer service and commercial results. If you are obsessed with detail, constantly look for improvements, and can manage multiple revenue streams and the teams that deliver them, then let’s talk.
As our Hotel General Manager, you will be the driving force behind our success, leading and inspiring your team to deliver exceptional service and exceed guest expectations. Drive growth and profitability through multiple revenue streams and cultivate a positive and inclusive work environment that fosters teamwork and personal growth at all levels.
Responsibilities
Lead and motivate the hotel team to deliver exceptional customer service and commercial results.
Drive growth and profitability through multiple revenue streams and resource management.
Cultivate a positive and inclusive work environment that fosters teamwork and personal growth at all levels.
Qualifications
Proven experience as a Hotel General Manager within a branded hotel or similar leadership role in the hospitality industry.
Strong leadership skills with a track record of motivating and developing teams.
Excellent communication, interpersonal, and problem-solving abilities.
In-depth understanding of hotel operations, revenue management, and guest satisfaction.
A passion for hospitality and a relentless commitment to excellence.
Benefits
Valor team member rates at UK hotels, with rooms from just £30 Bed and Breakfast.
Discounted stays for friends and family.
50% discount when dining in our restaurants and bars.
Free meals while on duty.
Access to high-street discounts on a range of shops, experiences and more.
Up to 40% savings with the Cycle To Work Scheme.
Generous refer-a-friend bonuses, starting at £250.
Wellbeing support including Employee Assistance Programme and Healthcare Cash Plan options.
Fully funded apprenticeship programmes and internal development programmes.
Equal OpportunityWe are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands and continue to have ambitious development and growth plans for 2025 and beyond.
Job details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management
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