General Manager

General Manager Interiors Showroom Salary £45,000-£55,000 Cheltenham Our client, a well-established and growing interiors business, is seeking an experienced General Manager to lead daily operations and drive business performance. This is an excellent opportunity for a commercially astute professional to oversee strategic and operational functions while maintaining a strong customer-focused approach. Must have s Strong understanding of financial principles, including PandL management and balance sheet analysis Ability to understand margins, profitability and balance sheets Commercial Acumen Proven experience in a general management or senior operational role Nice to have s Excellent leadership and team motivation skills Industry experience in blinds, soft furnishings, or home interiors (preferred) Experience of CRM systems (Carmen ideally) and either Xero or Sage So what will you be doing? Provide full operational leadership across the business, ensuring consistent commercial performance Manage customer interactions both in person and digitally, offering expert product advice with a focus on customer satisfaction Lead and develop the team by setting clear goals, KPIs, and performance benchmarks Oversee showroom operations, diary management, scheduling, and workflow coordination Handle order processing, purchasing, and supplier relations to ensure cost-effective procurement Monitor financial performance including margins, profitability, and overall business metrics ..... full job details .....