General Manager

Benefits:Bonus based on performanceCompany carDental insuranceFree uniformsHealth insuranceOpportunity for advancementVision insuranceJob Description

WHAT WE OFFER?House Doctors of Andover is a professional handyman and home improvements company specializing in both large and small jobs in the Merrimack Valley. We are looking for an experienced professional to manage staff, and day-to-day field operations while working closely with ownership on overall business operations, performance and growth.The General Manager is a high-energy professional who is proactive and self-motivated with a demonstrated ability to think and plan strategically. Ideally, a qualified General Manager will have experience in the different facets critical in a general construction and home repair business: field operations, staff management, sales, marketing, administration, and project planning.WHO ARE YOU?You are an energetic, well-organized, creative problem solver that is goal-oriented and a team player. You are looking to work hard, grow your career and earn great money by working closely with ownership to grow revenue and streamline operations.RESPONSIBILITIES:Working closely with the business owner to set and achieve the business goalsOwn the day to day execution of jobs on the dispatch calendar including estimates, remodeling jobs, and handyman jobsLead a team of Technicians, Estimators, Project Coordinators and Apprentices to efficiently manage and execute customer jobsEnsuring high-quality execution for all customer jobs; monitoring post-job satisfaction of customers and proactively addressing any issues that ariseWorking with owner on completion of staffing tasks including recruiting, hiring, training, retention and staff schedulingMaintaining and monitoring all information related to sales, estimates, job/truck and other operational details in ServiceTitan CRM for accuracyPerforming office responsibilities including the purchasing of supplies and maintaining an organized workspaceOverseeing relationships with customers, realtors, property managers etc within companies’ target markets to increase sales and measure the return/effectiveness of these activitiesManage, and oversee relationships, and work done by sub contractors to ensure operational efficiencyWhen necessary, visit potential jobs/customers to create estimates for workWhen necessary, assist Technicians on jobs in the fieldSKILLS AND REQUIREMENTS:A background in construction directly working in the field, in an operations role, and leading teams to complete projects from start to finish• 3+ years of experience as a General Manager, or similar leadership role conducting similar activities to what''s listed above• 2+ years of experience leading teams to complete projects from start to finish with exceptional customer experiences• Excellent verbal and written communication skills• Strong desire to help others excel and hit goals• Valid driver''s licenseCompensationAnnual SalaryMonthly, Quarterly and Annual Performance BonusesOTE ..... full job details .....