General Manager

About the Role We are recruiting for an experienced and motivated General Manager for our client in Inverness to lead the daily operations of our hospitality venue. This is an exciting opportunity for a strong leader with a passion for customer service, team development, and commercial performance. The successful candidate will oversee all aspects of the business, ensuring exceptional guest experiences while driving profitability and maintaining high operational standards. Key Responsibilities Lead and manage day-to-day venue operations Deliver outstanding customer service standards Recruit, train, and develop staff teams Manage budgets, stock control, and financial performance Drive sales and maximise revenue opportunities Ensure compliance with health and safety and licensing regulations adhered to at all time Handle customer feedback and resolve issues professionally Build a positive team culture and high staff engagement Work closely with senior leadership to achieve business objectives Requirements Essential Previous experience as a General Manager in a hospitality setting Personal licence holder Experience of cocktails Strong leadership and people management skills Excellent communication and organisational abilities Commercial awareness with experience managing budgets and KPIs Ability to work in a fast-paced environment Flexibility to work evenings, weekends, and holidays when required Knowledge of hospitality systems and operational procedures What We Offer ..... full job details .....