General Manager

Here at Fresh we are are recruiting a dynamic, people-focused General Manager to lead operations at our 150 bed student accommodation development Stanley Studios in Portsmouth.As the senior leader on site, you''ll need to be a decisive, commercially minded manager able to lead from the front and drive results across performance management, sales, compliance and customer experience.The Role:As General Manager you will have full accountability for the commercial and operational performance of the building. You will lead all site operations with a strong focus on driving sales maximising occupancy and delivering against business KPIs. Through tight operational control, effective forecasting and robust performance management you will ensure the site operates efficiently while delivering strong financial results and an outstanding customer experience.Key Responsibilities:Proactively drive and convert sales by working towards business-wide KPIs, while motivating and supporting team members to achieve their targets.Control site budgets, forecasting and expenditureOversee all aspects of site operations, ensuring site operates safely, efficiently and remains fully compliantAct as the primary representative of the Fresh brand, managing stakeholder and client relationshipsRecruit, lead and develop the on-site team including performance management in line with company policies.Own the end-to-end resident journey from enquiry to check outDrive forward service standards, resident ..... full job details .....