General Manager

Job Title: General ManagerLocation: CroydonSalary: Up to 50K A leading residential investment and management company is looking for an experienced General Manager to oversee the mobilisation and ongoing operations of New BTR Site in Croydon, This is an exciting opportunity to lead a team, drive operational excellence, and create a vibrant and engaging living environment for residents.Key ResponsibilitiesMobilisation and Operational ManagementDevelop and implement a mobilisation plan covering compliance, health and safety, facilities management, leasing, and marketing.Work closely with development teams, contractors, and key stakeholders to ensure a seamless handover and operational readiness.Oversee the implementation of all systems, processes, and procedures, ensuring regulatory and safety compliance.Appoint and manage third-party service providers, ensuring high-quality service delivery.Resident Experience and EngagementAct as the face of the development, fostering a strong sense of community among residents.Develop and implement a resident engagement strategy, including regular communication, events, and feedback collection.Ensure a seamless move-in and move-out experience, with a focus on customer satisfaction.Oversee social media and marketing initiatives in collaboration with the marketing team to enhance the property''s visibility and appeal.Leasing and Occupancy ManagementLead the leasing strategy to achieve and maintain high occupancy levels, targeting 98 percent ..... full job details .....