General Manager

General Manager

Fast Food Restaurant

Salary: circa 45k dependent on skills and experience  

Location: Leeds City Centre - must live within a commutable distance

Full-time, Permanent

Start Date: Immediate start available

Benefits

• Be part of a ground-breaking new restaurant concept
• Opportunity to shape and lead a brand-new team
• Significant scope for growth as the brand expands
• Work directly with the owner to help shape the vision and day-to-day operation
• Competitive package including free lunch when working in the restaurant.
• Closed on Sundays

Are you ready to be the driving force behind one of Leeds most exciting fast food restaurant openings?

A well-established American fast-food restaurant is preparing to open its first UK restaurant in the heart of Leeds later this year, and we are looking for a passionate, experienced General Manager to take the reins.

This is more than just a job, we’re a family and we have fun along the way. As General Manager you will be key to making decisions and creating a great culture in the restaurant. It’s fun, fresh, fast paced, and full of ambition and we need someone who can match that energy.

About the Role

This is a rare opportunity to come in at the very start, not just to manage a team, but to help build one. You will play a key role in shaping operations, setting standards, and making this new venture a local favourite from day one.

Responsibilities include:

• Lead on day-to-day operations across front and back of house
• Cultivate and lead a highly efficient team through scheduling, team coordination, and effective communication
• Optimise labour deployment, ensuring the right number of Team Members at the right time
• Ensure we have sufficient stock and follow production planning throughout the day & forecast management
• Manage waste and recycling
• Ensure the restaurant is clean and creates a welcoming, warm atmosphere
• Recruit, train, and inspire a high-performing team with a focus on the development of Team Members
• Support potential and develop future managers by owning career growth and succession planning
• Foster a culture of excellence where everyone is welcome and encouraged to be the best they can be
• Develop a culture of care - we are a people-first restaurant
• You will live and breathe our values and vision, inspiring Team Members every day
• Have fun along the way. It is important to create a lively and engaging atmosphere for both Team Members and guests
• Coach teams to develop exceptional food and drink standards for every guest experience
• Lead by example in delivering exceptional customer service and ensuring customer satisfaction
• Ensure relevant training, daily checks, and food protocols are in place
• Champion health & safety, food hygiene, and compliance from the get-go
• Financial management – own the restaurant P&L to drive topline sales and reduce costs
• Grow sales the correct way – taking no shortcuts
• Hit key restaurant metrics including sales and traffic targets
• Hit key operational metrics including team turnover, net promoter score, COGS, and speed of service
• Collaborate with colleagues and the owner on all aspects of launch and beyond
• Manage our community involvement, owning relationships with charities within local communities
• Analyse performance and respond to data with smart, practical improvements
• Embrace a growth mindset, taking feedback constructively and applying it to improve your skills and performance

About You

You are not just a leader, you are a motivator, organiser, and culture-setter. You thrive in fast-moving environments, love building teams, and aren’t afraid to get stuck in.

You will need:

• A passion for investing in the individuals who work for this restaurant with a “we grow you and you grow us” mindset
• A genuine passion for people, food & hospitality
• The ability to motivate and engage a team
• Strong leadership skills and the ability to inspire and develop a team
• Proven experience as a fast food, restaurant or hospitality leader – with high standards
• A proven track record of driving restaurant sales through a multi-channel environment and achieving targets and KPIs
• Operational know-how and a hands-on approach to problem-solving
• The ability to remain calm under pressure and are great with customers
• A flexible, proactive approach, ready to go the extra mile
• Experience setting up or launching a new venue (ideal, but not essential)
• Based in or near Leeds, with flexibility to be on-site when needed
• The ability to have fun along the way

This is more than a job, it is a chance to put your mark on something special. If you are ready to bring energy, vision, and leadership to a new restaurant that’s destined to turn heads, please apply now with your latest CV.

INDHS