General Manager

Job Title: General ManagerLocation: The Design Museum, LondonContract Type: Full-TimeAre you ready to lead at one of London''s most iconic cultural institutions?We''re seeking a driven and people-focused General Manager to oversee the catering and hospitality operation at the world-renowned Design Museum. This is a fantastic opportunity to make a lasting impact in a creative and high-profile environment.This is more than just a job - it''s a chance to bring your passion for food, service, and leadership to a space that champions innovation, design, and culture.Why Join Us? At Restaurant Associates, we believe in celebrating individuality and nurturing talent. As General Manager, you''ll be supported by an experienced senior leadership team and have the autonomy to shape an exceptional hospitality experience.We offer a competitive benefits package, including:Free meals on duty

Exclusive travel discounts

Access to wellness, mindfulness, and fitness classes

Digital GP services for you and your family

Up to 44% off cinema tickets

Contributory pension scheme

Career Pathways and MyLearning development programmes

Your Key Responsibilities

Lead day-to-day operations across restaurant, cafe, events, and hospitality

Deliver consistently high-quality food and service in line with client expectations

Build and nurture client relationships within a prestigious venue

Inspire, manage, and develop a multi-disciplinary team

Ensure compliance with health and safety and company policies

Drive commercial performance and revenue in line with targets

Implement promotional and marketing strategies to boost footfall and sales

Who We''re Looking For

Proven experience in a senior management role in hospitality, catering, or retail

Strong financial acumen and ability to manage budgets and performance

Inspirational leadership style and a track record of developing high-performing teams

A passion for food, hospitality, and creating memorable guest experiences

Excellent communication, organisational, and IT skills

A positive, hands-on approach with a flair for innovation and attention to detail

Part of Compass Group UKandI, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK''s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.Job Reference: com/1306/41996001/52667783/SU #RA VenuesCompass Group UKandI is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our ..... full job details .....