General assistant Night shift

Company Description

?? Location:

Amazon NCL1 (Gateshead Fulfilment Centre)?? Department:

Catering Services?? Reports to:

Catering Supervisor / Catering Manager?? Contract Type:

Full-Time (Night Shift

5 days over 7)? Hours:

35 hours per week?? Pay:

£12.99 per hourJob Summary

Front of House (FOH) Catering Assistant

Night ShiftWere looking for a friendly, reliable, and customer-focused

Front of House Catering Assistant

to join our dynamic catering team at

Amazon NCL1

in Gateshead. In this essential role, youll help deliver a high-quality food service experience to Amazon associates working night shifts.As a key member of the Front of House team, youll ensure meals and refreshments are served efficiently, hygienically, and with exceptional customer service. If youre passionate about food, enjoy working in a fast-paced environment, and thrive on making people feel welcome, wed love to hear from you.Benefits:28 Days holiday including bank holidaysPlus your birthday off3 volunteering days3 days grandparent leave24 weeks'' enhanced maternity leaveSecondary carer leaveWedding/commitment day leaveFree meals on shiftBespoke training and development opportunitiesApprenticeships opportunities for all experience levelsPension and life insuranceDiscounts available on Perkbox; high street shops, holidays and cinemaWellbeing hubAccess to employee assistance programmeCycle to work schemeDo you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, thats why were looking for a

General Assistant

who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.We believe that it is our people that set us apart, thats why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.If you are a

General Assistant

who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description

Key Responsibilities:Provide excellent customer service to associates during meal service times.

Serve food and beverages in line with set portion sizes and recipes.

Ensure food display areas are clean, presentable, and well-stocked.

Operate tills, process payments, and handle cash/card transactions accurately.

Follow food hygiene and safety standards at all times.

Assist with basic food prep, restocking, and cleaning tasks as required.

Maintain knowledge of menu items, allergens, and daily specials.

Support the back-of-house team during busy periods or as directed.

Report any issues with equipment, food quality, or service to the Catering Supervisor.

Qualifications

Skills and Experience:Previous experience in catering, hospitality, or customer service (preferred but not essential).

Basic food hygiene knowledge .

Strong communication and interpersonal skills.

Ability to work as part of a team and under pressure during busy service times.

Positive attitude, punctual, and reliable.

Flexible to work various shifts, including early mornings, evenings, and weekends as required.

Additional Information

For almost 20 years, for every client, in every location (whether thats an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.Our drive and belief in our people, means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.Join us, and be part of the food revolution!BaxterStorey Values:ALWAYS VISIONARYWe strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.WHOLEHEARTEDLY POSITIVEWe are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.CREATIVELY COLLABORATIVEWe embrace our differences to push creativity and we work together to be better.FOREVER CONSCIOUSWe work together as a team to lead by example, protecting the planet and supporting local communities.Interested? Even if you dont meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team memberto feel respected and able to give their best.And to support our commitment to this we have set ourselves an EDandI (Equity, Diversity and Inclusion) ambition to set the standard and to be recognised for having the most inclusive culture in ..... full job details .....