GDS ticketing Manager

We have a fabulous opportunity for an experienced Ticketing Manager from a Tour Operator background to join an established, successful Birmingham based Travel Company. You will be responsible for the daily operations of the Fares and Ticketing department, ensuring the team complete all processes and tasks within the deadlines required. You will be GDS (ideally Amadeus and Galileo) expert with experience of managing a small team. Starting salary is up to dependent on experience. Hours of work are between Mon - Fri 9am - 6pm (some out of hours cover) and ideally will be based in our client''s Birmingham office on a hybrid basis.JOB DESCRIPTION The main aspect of the role will be to oversee the ticket department on a daily basis Ensure that all queues are kept up to date including: schedule changes, general, web, native and re-issues, Ensure that all Q''s are checked at the end of the day to ensure that all tickets have been issued. Ensure that tickets are issued within deadlines Ensure that all re-issues are completed within deadlines. Ensure that auto tickets are running on a regular basis Monitor fuel, tax and fare increases and ensure that agents and clients are notified and deadlines are met. Monitor ticket match fail and ensure that it is kept up to date. Assist with the BSP Ticket Audit Monitor schedule changes and ensure that agents and customers are advised of scheduled changes and then action changes. Arrange for other necessary alterations to the booking that have ..... full job details .....