Gateway Coordinator

Job Title:-Gateway Coordinator
Location:-Heathrow
Contract:-Monday to Friday +1 Saturday per month

Role Purpose:

M4 Recruitment is seeking a Gateway Coordinator to support the smooth and compliant movement of freight within a busy logistics operation. You will play a key role in managing imports/exports, vehicle coordination, and customs compliance, ensuring service excellence in line with industry standards and regulations.

Key Responsibilities:

• Coordinate inbound/outbound freight and ensure timely vehicle dispatch to/from airlines.

• Accurately capture data and update internal systems.

• Maintain strong relationships with customers, suppliers, and internal teams.

• Follow SOPs, KPIs, and regulatory compliance (DfT/CAA, HMRC, IATA).

• Resolve customer/supplier queries quickly and professionally.

• Support invoicing, job costing, CIA, and milestone tracking.

• Work closely with the Gateway Manager and complete additional tasks as required.

• Participate in rate reviews and focus on cost control.

Key Requirements:

Essential Experience & Skills:

• Experience in freight forwarding/logistics, especially gateway and consolidation functions.

• Solid knowledge of import/export procedures.

• Understanding of DfT/CAA, HMRC, and IATA regulations.

• Proficient in MS Office, especially Excel and Word.

• Familiarity with airline transport and customs documentation.

Desirable:

• Previous work in a fast-paced freight environment.

• ETSF and T1 handling experience.

Competencies:

• Strong verbal and written communication skills

• Reliable and self-motivated with a proactive attitude

• High attention to detail and ability to meet deadlines

• Able to work independently and within a team

• Commitment to professional development and learning

• Ability to manage multiple tasks in a dynamic environment

To Apply:

If you''re ready to take the next step in your freight forwarding career, apply today via-M4 Recruitment.