https://jobs.co.uk/job/gates-and-barriers-technical-support-engineer-alecto-recruitment--db871124-7e14-4359-bf29-a96490a3e0df RSS feed for Gates and Barriers Technical Support Engineer at Alecto Recruitment. en-gb Thu, 17 Sep 2026 19:20:22 GMT https://jobs.co.uk/job/gates-and-barriers-technical-support-engineer-alecto-recruitment--db871124-7e14-4359-bf29-a96490a3e0df https://jobs.co.uk/job/gates-and-barriers-technical-support-engineer-alecto-recruitment--db871124-7e14-4359-bf29-a96490a3e0df Wed, 16 Sep 2026 23:00:00 GMT Location: Basingstoke | Salary: £38000 - £45000/annum Neg | Type: Permanent | Senior Technical Support Engineer - Basingstoke I''m currently recruiting for a Senior Technical Support Engineer to join a well established business within the gate automation and access control sector. This is an office based role in Basingstoke, supporting customers and engineers across a range of automated gate, barrier and access control products. The role would suit someone with a strong technical background who enjoys fault finding, problem solving and helping other engineers get to the bottom of technical issues. The Role * Provide telephone and email based technical support to customers and engineers * Assist with fault diagnosis, installation and programming queries * Advise customers on product selection and suitable equipment * Identify spare parts and provide technical guidance * Support the first line technical support team and provide day to day guidance where required * Assist the sales team with technical specifications and customer requirements * Deliver technical product training to internal teams and external customers * Develop training materials including presentations, videos and webinars * Occasionally attend customer visits and provide techn... Permanent