Funeral Home Administrator

Overview Our client is a highly regarded organisation operating within a sensitive and specialist environment, where professionalism, empathy and attention to detail are at the heart of everything they do. They are seeking a compassionate and organised Funeral Home Administrator to join their team. This is a rewarding opportunity for someone who takes pride in delivering exceptional customer service while supporting families during important and often emotional moments. Working within a structured environment, you will play a key role in ensuring the smooth day-to-day running of the office, providing administrative support and maintaining the highest standards of care, discretion and professionalism. This role is ideally suited to someone who enjoys administration, values accuracy and attention to detail, and is comfortable working in a sensitive setting where empathy and confidentiality are essential. As the first point of contact for families, visitors and suppliers, you will ensure every interaction is handled with warmth, professionalism and sensitivity. While the role is primarily office-based, there will be occasions where you escort families to the Chapel of Rest and have limited contact with the deceased. You should therefore feel comfortable working within a funeral home environment. Key Responsibilities Welcoming visitors with warmth, compassion and professionalism. Answering telephone enquiries with empathy and sensitivity. Booking appointments for funeral ..... full job details .....