Fundraising Support Assistant

Are you an organised and people-focused individual looking to start or develop your career in the charity sector? Do you enjoy providing excellent customer service and keeping things running smoothly behind the scenes? If so, this could be the role for you.About the jobAs Fundraising Support Assistant, you ll play a vital part in supporting the fundraising team and delivering an outstanding experience for supporters of the charity. You ll be the first point of contact for people taking part in charity lotteries and raffles, answering queries, processing payments, sending thank-yous, and keeping the supporter database up to date.You don t need previous fundraising or charity experience you just need to be someone with good organisational skills, a keen eye for detail, and find joy in delivering great customer service. In return, you''ll receive full training, a welcoming team environment, and the chance to be part of a charity that saves lives every day.The important stuffLocation: Rochester, Kent - easily commutable from Chatham, Maidstone, Sevenoaks, Gillingham, Gravesend, Sittingbourne, etc.Salary: £24,245 per annumContract: Full-time, 18-month Fixed Term ContractHours: 37 hours per week, Monday to FridayThis is a Hybrid role working 3 days per week in the office and 2 days from homeWhat you needExperience in customer service and administration.Good IT skills, including Microsoft Office.Excellent written and verbal communication skills.A high level of accuracy and ..... full job details .....