Fundraising Operations Supervisor

At The Royal Marsden Cancer Charity, every donation helps fund life-saving research, world-leading treatment and better care for people affected by cancer. We re looking for a Fundraising Operations Supervisor to help make sure every donation, every supporter record and all internal fulfilment is handled with accuracy, care and efficiency. This is an opportunity to join an ambitious charity to play a key role in the operations team behind our fundraising success. You ll lead a small team of operations staff, improve processes, support colleagues across fundraising, and help ensure our supporters receive the excellent experience they deserve. This is a full-time role based at our Chelsea office, with occasional travel to Sutton. The working pattern for this role is 4 days in the office and 1 day working from home, helping to balance team collaboration with focused time for reporting, data quality work and process improvement. What makes this role exciting This is more than a processing role. It s an opportunity to: Manage and develop people Improve systems and ways of working Contribute to data quality Be part of a supportive, ambitious team Play a meaningful role in a charity making a real difference to cancer patients and their families What you ll be doing As our Fundraising Operations Supervisor, you ll oversee the day-to-day running of the team and help deliver a high-quality, responsive service across income processing, supporter administration and operational support. ..... full job details .....