Fundraising Assistant

Fundraising Assistant
Location: Edinburgh
Type: Part time, 26 hours
Salary: £26k - £30k (Pro Rata at part time hours)

We’re working with a leading mental health charity to recruit a proactive and organised Fundraising Assistant. This role supports a busy fundraising and communications function, ensuring campaigns, events and supporter engagement activities run smoothly and to a high standard.

You’ll help deliver excellent donor care, manage accurate fundraising records, and produce clear reports to inform future activity. This is a great opportunity to gain experience across community, corporate and digital fundraising while supporting a cause that makes a real difference.

Key Responsibilities

- Act as a first point of contact for supporters, donors and fundraising enquiries
- Manage thank-you communications and supporter acknowledgements
- Maintain accurate donor and campaign data within the CRM system
- Coordinate logistics for fundraising events and community activities
- Support the creation of campaign materials in collaboration with the communications team
- Monitor timelines to ensure campaigns and events stay on track
- Process donations accurately and in line with fundraising regulations and Gift Aid requirements
- Produce income and performance reports for the fundraising manager
- Ensure all fundraising activities are compliant with relevant standards and GDPR
- Contribute to continuous improvement of fundraising systems and processes

Skills and Experience

- Previous experience in fundraising, supporter care or a similar administrative role within the charity or not-for-profit sector
- Strong organisational skills with the ability to manage multiple priorities
- Excellent written and verbal communication
- Good working knowledge of Microsoft Office, databases/CRM systems and fundraising platforms
- Attention to detail and accuracy when handling data and financial information
- Understanding of donor stewardship and supporter journeys

Personal Attributes

- Professional, positive and solutions-focused
- Able to work independently as well as part of a team
- Flexible and adaptable to changing priorities
- Builds relationships based on trust, respect and collaboration
- Committed to equality, inclusion and clear communication

Additional Information

- Occasional travel within Scotland may be required
- Some flexibility in working hours may be needed to support events