Fundraising Administrator

Income Generation and Fundraising OfficerBased in Stirling fully office-based roleFull-Time role 9:00am to 5:00pm Monday to FridayFixed-Term Contract until end of March 2027Salary up to 35,000 + benefits (depending on experience)Search Consultancy are delighted to be working exclusively with a leading Charity business based in Stirling to recruit this new role into their team on a fixed-term basis for 8 months, until the end of March 2027.The successful candidate will be responsible for providing in-depth support on a number of fundraising projects.Duties involved in this role will include: Support the promotion and delivery of charity''s fundraising projects Setting up specific fundraising drives using the platform admin system, ensuring accuracy and readiness for launch Manage and fundraising website and admin portal, including updating content Overseeing the day-to-day running of active campaigns, monitoring registrations, participant activity and system performance Act as first point of contact for the project inbox, responding to participant enquiries and resolving issues in a timely manner Liaising with the external web developer to report, track and resolve technical issues, ensuring effective communication and timely fixes Manage invoicing processes including reviewing requests, issuing invoices and supporting payment queries (including Stripe and invoice-based payments) Investigate payment issues, ensuring a high level of customer service is maintained Maintain ..... full job details .....