Fulfilment Contracts Manager

Contract Manager and Contract Supervisor ( Fulfilment )Bristol (BS35) 35,000 - (phone number removed) per annumFull-Time PermanentCustomer-Focused Logistics Opportunity - It''s all about the Customer ! We are an established, internationally recognised logistics and supply chain specialist seeking a Fulfilment Contracts Manager and Supervisor to join our Bristol operation. ( Two roles available )This is a fast-paced, customer-facing role where delivering exceptional customer service and maintaining strong client relationships is key.The successful Fulfillment Contract Manager and Supervisorwill play a vital role in ensuring smooth order fulfilment, stock accuracy, and KPI performance for their valuable customers. The Role As a Fulfilment Contract Manager / Supervisor you will:Coordinate the end-to-end order fulfilment process in line with customer KPIsAct as a key customer-facing contact for client queries and service updatesWork closely with warehouse teams to manage order flowMaintain stock integrity and process transactions within the WMSInvestigate delivery issues and implement effective solutions Manage inbound/outbound bookings and shipping documentationProblem solve and consult on improvementsComplete Quarterly and annual reviews with your customer. About YouWe are looking for a Fulfilment Contracts Manager with:Proven customer-facing / customer service experience at senior level Administration experience within an office environmentExperience using a Warehouse ..... full job details .....