Fulfilment Administrator

Fulfilment AdministratorBased in Hull 30k per AnnumMonday to Friday 08.00 - 17.00 plus 1 in 4 Saturdays 08.00 - 12.00Our client provides a best in class service to the shipping and offshore industry.The post holder will provide administrative support to the Fulfilment and Operations teams, ensuring customer orders and operational requirements are processed in a timely and efficient manner.The role is to ensure my client''s customers receive exceptionally high levels of service whilst ensuring fulfilment and operational activities are administered accurately and efficiently.The post holder will work closely with sales, warehouse, and operations teams to ensure orders are fulfilled correctly, on time, and in line with customer expectations.Key responsibilities and accountabilities:Processing fulfilment and operational orders, ensuring customer requirements are met.Provide customers with the highest level of service.Ensure all orders are processed correctly within the Finance/ERP system.Maintain consistent high levels of service and communication, adopting a customer-comes-first mentality.Take ownership of fulfilment orders and liaise with warehouse and operations teams to ensure the correct product is delivered to the right place at the right time.Liaise with suppliers as required to support fulfilment activity and operational requirements.Maintaining systems and procedures, ensuring a correct audit trail is maintained at all times.Ensure customer and operational requests are ..... full job details .....