Negotiable
Job Ref:
AM14729
Branch:
DoubleTree by Hilton Glasgow Central
Location:
DoubleTree by Hilton Glasgow Central, Glasgow
Salary/Benefits:
Competitive Salary
Contract type:
Permanent
Hours:
Full Time
Hours per week:
40
Posted date:
29/08/2025
Closing date:
01/10/2025
Would you like to work for a company that gives you:£250, up to £1000 cash incentives when referring a friend to come and join our team - TandCs applyLong service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.Rewards your hard work by offering you the below team benefits when you join us:Meals provided whilst on shiftSales incentives and initiative rewardsDiscounted / Free use of leisure facilities
Hotel specificFree Car Parking
Hotel specificStays in our hotels at discounted prices
orEven free stays in our hotels as one of our rewards and recognition incentives,Opportunities for your personal development within the Hotel Group Brand PortfolioFully funded apprenticeships
TandCs applyAnnual Holidays entitlements inclusive of Bank HolidaysOpportunity to buy additional holiday entitlementsPension enrolmentDoes the below sound like you?Passionate and willingness to learnPositive attitude and someone who makes our guests smileGenuinely friendly and caring, good grooming skillsEnjoys working as part of a teamCalm, organized work ethic with the ability to prioritize and meet deadlinesExcellent supervisory, inter-personal, and communication skillsA passion for delivering exceptional levels of Guest serviceAmbitious and hard workingAbility to work morning, afternoon/evening, and weekendsDeliver exceptional customer experiences all the timeIs the Front Office Supervisor role for you for you, do you have you the skill set and experience to take on this role?
Then
whats stopping you?Klarent Hospitality are recruiting for a Front Office SupervisorWe offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.The RoleAs a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departmentsA Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our guestSupervise Front Desk operations during your assigned shift to a consistently high standardEnsure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special eventsAdvise your shift team of any special events or VIP Guests in the hotel that dayMonitor the appearance, standards, and performance of Team Members with an emphasis on training and team workMaximize sales revenues through up-selling and marketing programManage Guest requests, inquiries, and complaints promptly and completelyMaintain the professional appearance of the Front Desk with a focus on hospitality and Guest serviceSituated a ten minute walk from the mainline railway stations, Glasgow Queen Street Station and Glasgow Central, a fifteen minute drive from Glasgow International Airport, DoubleTree by Hilton Glasgow Central is perfectly placed for exploring exciting attractions in the city centre and beyond.
From history to culture, and the best shopping outside of London, visitors can experience the heart of Glasgow a stone''s throw away from the hotel. Catch a performance of Scottish Opera at the Theatre Royal, discover beauty and heritage at the Peoples Palace, or immerse in arts and artefacts at the museums or ..... full job details .....
Negotiable